Refund policy

We do not offer refunds for change of mind purchases. We will offer a replacement or refund for damaged goods.

If the goods inside the packaging is damaged please contact hello@homebirdaustralia.com 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once your refund is processed. Please remember it can take some time for your bank or credit card company to process and post the refund too.